Shipping Policy

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day. You will receive a confirmation email with tracking information once your order ships.

• Standard Shipping: 3–7 business days.
• Expedited Shipping: 2–3 business days.
• Delivery times are estimates and begin once the order has been dispatched.

We offer complimentary standard shipping on all orders over $75 within the contiguous United States. For orders below $75, a flat standard shipping rate is calculated at checkout. Expedited shipping rates are displayed at checkout based on your delivery address.

We currently ship to all 50 U.S. states. At this time we do not offer international shipping. Additional transit time may apply for deliveries to Alaska, Hawaii, and U.S. territories.

Once your order ships, you will receive a tracking number by email. If you have not received tracking information within 3 business days of ordering, please contact us at info@cloudnestbedding.store.

If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@cloudnestbedding.store. We will work with the carrier to resolve the issue and arrange a replacement or refund.